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For a client who wish to trade through our Call to Trade services and inquire queries related to trade, account reports, demat holding and website password etc.can ask for assistance through our nationwide toll free IVRS number 1800-22-9002. This telephone number is accessible between 9.00 am – 5.00 pm on weekdays and 9.45 am –1.30 pm on Saturday. (In case of any technical difficulties getting this toll free number or when you are calling from a non-MTNL / BSNL phone line, you would need to call our office number 022-28584444 for accessing the said service; by dialing this non-toll free number, you will be charged applicable call rates as per your service provider).

For online trading client (who uses our Internet trading service), even trade related assistance would be available through this IVR service through authentication via TPIN (Telephonic Personal Identification Number).

It is a simple 3-step process to use this service. In case you wish to know the call-flow,
Click Here
 
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